Information Technology
Welcome to Information Technology (IT)
Information Technology provides the infrastructure and the information that connect the A&M-Texarkana community. With service as our focus, we help A&M-Texarkana faculty, staff and students get what they need from technology.
Information Technology handles maintenance of computer hardware and peripherals at A&M-Texarkana, working on all PC and Macintosh computers, printers, internal and external peripherals, except for:
- Computers and items that are not the property of A&M-Texarkana.
- Devices that are covered by a contract with an outside vendor.
In order to facilitate the repair procedure, please have the following information available when submit a work order:
- The make and model of your computer
- Your building, room number and telephone
- A description of the problem
- Available times for a technician to help
All requests for service should be directed to the Office of Technology and Distance Education. Please use our:
On Campus - Eagle WiFi
Eagle Wi-Fi supports all operating systems including Windows, Mac OS X, iOS, Android, Linux, Chromebooks, and more.
Visit our TDX knowledge base article for Students, Faculty, and Staff on how to connect to campus wi-fi.
If you are a Guest on campus, please visit our TDX knowledge base article.
If you are having difficulty connecting, please contact the Help Desk at (903) 334-6603 or create an Support ticket.