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Student Guide

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Navigate Student Guide

Starting college is exciting, but it can also be overwhelming with classes, deadlines, and new responsibilities. That’s where Navigate comes in. Navigate is your personal guide to A&M-Texarkana—from orientation to graduation. With Navigate, you’ll always know what’s next, whether it’s registering for classes, finding resources on campus, or connecting with your professors and peers. Navigate helps you stay organized, remove barriers, and focus on what matters most: succeeding in your academic journey and making the most of your time at A&M-Texarkana.

Why Use Navigate?

Stay Informed
From orientation to finals, Navigate gives you a clear timeline of what needs to be done and connects you with the links and resources to help you stay on track.

Remove Barriers
Don’t let small things get in the way of your success. Navigate notifies you about holds on your account—like unpaid parking tickets or overdue library books—so you can take care of them quickly.

Find a Study Group
Learning is easier together. With Navigate’s Study Buddy feature, you can connect with classmates and form study groups that support your academic success.

Connect
Access your personalized support network and schedule face-to-face time with the people who matter most. Plus, all your appointments sync directly to your phone’s calendar.

Ask ACE
Got a question about TAMUT or your own journey at A&M-Texarkana? Ask ACE and get instant, 24/7 answers - powered by AI to help you stay on track and supercharge your academic success.
(Coming Fall 2025)

Get in Sync
Stay organized your way with Navigate. Create custom to-do lists, set reminders, and sync your class schedule directly with your phone’s calendar.

Navigate FAQs

How do I access Navigate?

How do I make an appointment in Navigate?

  • Login to Navigate on your Desktop or Mobile
  • Click Appointments at the bottom of the app (mobile) or from the left navigation (desktop). Select My Team to schedule with your campus connections, lke your mentor or advisor, or simply select Get Assistance in the top-right to go to the appointment wizard.
  • Choose a Care Unit (tutoring, advising, etc.)and service, and then pick a date and staff member (optional)
  • Choose whether you want to meet in-person or virtually, pick a Service Location, and choose a course (optional). Then select a Time you want to meet from the options that appear.
  • Review your appointment details, add any notes or questions, and click Confirm. You’ll get a confirmation email and/or app notification, as well a zoom link for virtual appointments.

Why are my login credentials not working?

  • Make sure you’re logging in through the correct Digital Backpack or the official Navigate Student app. Using another university’s Navigate link won’t accept your credentials.
  • Make sure you’re selecting Texas A&M University–Texarkana as your school when you launch Navigate through the app.
  • Double-check you’re using your EagleID (john1234). If your account is locked or you can't remember you password, you can reset and unlock through the TAMUT Password Self-Service Page.
  • Staff members login through their Digital Backpack with their staff credentials (jdoe) and select Navigate for Staff. If you are a staff that is also a student, you will need to use your student credentials to access Navigate for Students.
  • If it still doesn’t work, contact the A&M–Texarkana IT Help Desk at (903) 334-6603 or helpdesk@tamut.edu for assistance, or put in a ticket through TDX.

I don't see an appointment time, what should I do?

If you don’t see your appointment time in Navigate, here are the most common fixes:

  1. Check your email confirmation – Navigate usually sends an email (and sometimes a text or app notification) with the appointment details. Make sure the appointment was confirmed.

  2. Make sure you’re looking in the right place – In Navigate, click on Appointments → Upcoming to view scheduled times. Sometimes students accidentally look under “History.”

  3. Refresh or log out/in – Occasionally, appointments don’t load correctly. Logging out and back in, or refreshing the app/browser, can fix it.

  4. Verify your account – Make sure you’re signed in to Navigate with your A&M–Texarkana EagleID, not a personal account.

  5. Appointment might not have been finalized – If you clicked out before confirming, it may not have saved. Try scheduling again.

If you still don’t see your appointment:

  • Reach out directly to the office you scheduled with (Advising, Tutoring, Career Services, etc.) to confirm they have you on their schedule.

  • Or contact the Advising Center or IT Help Desk at helpdesk@tamut.edu / (903) 334-6603 if you think it’s a technical issue.

Having trouble?

Navigate Support